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Privacy Policy

AGP Play Ltd. (the “data controller”) takes the privacy of your personal information very seriously and is committed to safeguarding your privacy and your personal information, complying with the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003. This Privacy Policy relates to our use, of any personal information we collect from you directly, or indirectly via 3rd party data providers, covering individuals who: • use our products and services; • contact us concerning our products and services; • complete surveys AGP Play ltd. has issued or commissioned; • complete competition entries AGP Play ltd. has issued or commissioned; • are provided to us as part of 3rd party data for inclusion in our future marketing campaigns and where consent has been provided for 3rd party marketing campaigns; This Privacy Policy will explain the following: • what personal information may be collected about you; • how AGP Play Ltd. will use this personal information; • when AGP Play Ltd. may use this personal information to contact you; • how long will AGP Play Ltd. retain your personal information; • how this personal information may be shared with other parties; • how your personal information will be kept secure; • your rights regarding the personal information you provide to us; • the use of cookies on the AGP Play Ltd. websites; • how to contact us. In this policy, personal information means information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, and online identifier or to one or more factors specific to his/her physical, physiological, genetic, mental, economic, cultural or social identity. AGP Play ltd. encourages you to review the privacy statements of websites you choose to link to from AGP Play ltd. so that you can understand how those websites collect, use and share your information. AGP Play Ltd. is not responsible for the privacy statements or other content on websites outside of AGP Play Ltd. 1.Information that you provide to us. AGP Play Ltd. collects personal data, as a result of its various group activities. These activities are listed below, together with an explanation of the data collected and the lawful basis for processing. 1. Users of our products and services AGP Play Ltd. collects personal information from you when you use our products or services, including name, email address, postal address, telephone number and job title. We will use this personal information: • To carry out obligations arising from being a registered user of our product and services. The lawful basis for processing your personal information for this purpose will be “Contractual Need”. • To send you personalised communications which you have requested or may be of interest to you. These may include information about publications, webinars, events, surveys, product and service developments, promotions of our associated brands’ products and services. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”. • AGP Play Ltd. uses automated decision making and profiling to personalise and ensure the communications are relevant to you, with no significant effect on you or your rights. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”. 2. Individuals contacting us concerning our products and services AGP Play Ltd. collects personal information from you when you contact us about our products or services or subscribe to our newsletters, including name, email address, postal address, telephone number and job title. We will use this personal information: • To send you personalised communications which you have requested or may be of interest to you. These may include information about product and service developments, promotions of our associated brands’ products and services.

The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”. Information provided to us by 3rd parties. AGP Play Ltd. obtains personal data from 3rd party sources. These sources are listed below, together with an explanation of the data collected and the lawful basis for processing. 1. Visitors to our website When someone visits one of our sites (www.agpplay.com or any of our network of brand specific websites we use a 3rd party service, Google Analytics to collect details of website traffic and visitor information, including browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information. We use the website traffic and visitor information to improve our understanding of the use of the AGP Play Ltd. websites and in order to determine what AGP Play Ltd. services are the most popular. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”. • AGP Play Ltd. uses automated decision making and profiling to personalise and ensure the communications are relevant to you, with no significant effect on you or your rights. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”. 2. Individuals provided to us as part of 3rd party data for inclusion in our future marketing campaigns and 3rd party marketing campaigns AGP Play Ltd. obtain personal information from 3rd parties, including name, email address, postal address, telephone number and job title. We will use this personal information: • To combine with information we have captured directly from you to send you personalised communications which may be of interest to you. These may include information about product and service developments, promotions of our associated brands’ products and services. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”. • To provide this information to others for direct marketing of their product or services by inclusion in AGP Play Ltd.’s commercial dataset. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”. All individual’s obtained from 3rd parties, for this purpose, will have been provided the opportunity to object to their use of personal information by 3rd parties, by the data provider. We currently receive personal information for our marketing campaigns from different sources. Further information regarding our data providers are available on request: dpo@agpplay.com

How long will you retain my personal information? We will retain and process your personal information as long as is needed to provide the product or service that you’ve elected to receive from us. For personal information used by us for our own direct marketing purposes, we will retain the data whilst accurate or responsive and if not, no longer actively use after 5 years. Personal information obtained from 3rd parties for AGP Play ltd. dataset will be recompiled on a regular basis to ensure the data is fresh and relevant. How is my personal information kept secure? AGP Play Ltd. is committed to protecting the security of your personal information. We will use a variety of security technologies and procedures to protect your personal information from unauthorised access, use or disclosure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. AGP Play Ltd. secures the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. AGP Play Ltd. ensures personal information is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol, when transmitted to other websites. We aim to have all our websites using SSL protocol. What are my choices with my personal information? AGP Play Ltd. is committed to providing you with control on how your data is used and processed. You can review, edit or delete your personal information by contacting us directly at dpo@agpplay.com, by telephone or via postal communication to the contact details provided in the section “Contact Us”. Your rights concerning your personal information are: • you can ask about the personal information we hold about you and we will show you, free of charge; • you can request your personal information is corrected and we will update the details and inform you when completed, free of charge; • you can object to your data being processed and we will stop processing your data once no longer required for performance of contract or legal obligations, free of charge; • you can object to receiving direct marketing communications from us and we will stop all communications by channel (email, post,) or within certain subject areas, free of charge. In addition, any direct marketing communications you receive from us will always include a clear, simple method to ‘opt-out’ of future communications by channel. • you can ask for your personal information to be erased, once no longer required for performance of contract or legal obligations, which we will complete bar keeping the minimal personal details to ensure we do not contact you again, free of charge; Any request by you to no longer use your personal information by 3rd parties for commercial data information, will be completed within 5 working days. Your right to lodge a complaint with ICO You have the right to lodge a complaint with the Information Commissioner Office (www.ico.org.uk) How we use cookies on the AGP Play Ltd. Websites AGP Play Ltd. use “cookies” to help personalise and enhance your online experience when visiting our website. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. You can control the use of cookies at the individual browser level. If you elect not to activate the cookie or to later disable cookies, you may still visit our Websites, but your ability to use some features or areas of the website may be limited. For instructions on how to control, disable or delete cookies for your browser, please visit www.aboutcookies.org. For more information on the use of cookies on our websites please see the AGP Play Ltd. Cookie Policy. Changes to this Policy AGP Play Ltd. will occasionally update this Privacy Policy to reflect company and customer feedback. AGP Play Ltd. encourages you to periodically review this policy to be informed of how AGP Play Ltd. is protecting your information. Contact Us AGP Play Ltd. welcomes your comments regarding this Privacy Policy or about AGP Play Ltd.’s privacy practices. Please contact us by email at dpo@agpplay.com , or telephone at: 03333 231 551 FAO: Data Protection Officer AGP Play Ltd. Unit 7, Bluechip Businesspark Atlanticstreet Altrincham WA145DD United Kingdom If you wish to change how we process your data or update your marketing communication preferences, then please follow this link https://agpplay.com/contact-us/

Copyrights

All content and functionality on the Site, including text, graphics, logos, icons and images and the selection and arrangement thereof is the exclusive property of Code or its licensors and is protected by English and international copyright laws. All rights not expressly granted are reserved.

GIFT VOUCHER – SUMMER INSTALLATION

Up to £1000 (Inclusive of VAT ) towards your summer installation for areas over 100m2. Anything below this will be on a pro-rata basis. Voucher must be redeemed by the end of June against a confirmed Summer installation from June 10th up to to September 30th 2017. Valid for quotes made after 09/06/2017 – Voucher can only be redeemed once per establishment.

Trademarks

The trademarks, service marks, designs and logos (collectively, the “Trademarks”) displayed on the Site are the Trademarks of AGP PLAY LTD. and its licensors. You agree that you will not refer to or attribute any information to AGP GRASS (Artificial Grass Products LTD) or its licensors in any public medium (eg press release, websites) for advertising or promotional purposes, or for the purpose of informing or influencing any third party, and that you will not use or reproduce any Trademark of, or imply any endorsement by or relationship with, AGP PLAY LTD or its licensors.

Cookies

1. The information provided by you to us during your use of the services, or otherwise when using the website will be held by us on our servers and computers and used by us to review, develop and improve the website and on-line services and to enable us to provide you with relevant information as requested by you and also information concerning our marketing programmes.
2. We may inform you from time to time about new features and services which we believe may be of interest to you. Should you not wish to receive such information from AGP PLAY LTD. or from an affiliated third party you may so elect by indicating on the enquiry reply form or otherwise when using the website your desire not to receive such additional information.
3. We will not sell your personal information. However, we may disclose information or data which is provided by you on the enquiry reply form or otherwise when using the website to other companies or organisations, carefully selected by us, who may send information to you from time to time. If you do not want your information or data to be used or disclosed in this way, you may so elect by indicating on the enquiry reply form or otherwise when using the website your desire not to receive such additional information.
4. Due to the nature of the Internet, the information and data provided by you may be transferred outside the country where it is submitted to us. If you are submitting such information or data from a country within the European Economic Area (“EEA”) it is possible that it will be transferred outside the EEA. 5. We will not hold such information or data for any longer than is necessary for the purposes set out in this policy statement.
6. The website may include hyperlinks to other websites. Your use of such hyperlinks is subject to this policy statement. If you use the hyperlinks then you will be leaving the website. Your access and use of other websites will not be governed by this policy statement and it is your responsibility to check the other websites and the privacy policies that may govern those sites to ascertain how your information and data will be treated if you access and use them.
7. You have the right to request access to and/or the correction or deletion of any personal information about you held by us.
8. By accepting this policy statement you consent to the use (including processing and storage), transfer and disclosure of your information and data referred to in this policy statement for the purposes set out in this policy statement.
9. Submitting an application or contact form constitutes and enquiry to AGP Grass. We assume that enquirers are interested in our services, and you may therefore be contacted by one of our consultants over the phone or over email. If you want to opt out of any such communications or have any concerns, please contact us by emailing marketing@agpgrass.com.
10. By filling in your details on one of our forms, we will assume that you are interested in hearing more about our services and partners and you will receive marketing emails from AGP Grass. We will always allow you the option to opt out of receiving such communications. You can do so by clicking ‘unsubscribe’ in the email message, or by emailing marketing@agpgrass.com and requesting to be removed from our mailing lists.
11. By submitting any form (such as a free – survey form or contact forms) on the AGP Play  website you agree to the usage and storage of your information by AGP Grass. We will use your data for administrative and marketing purposes for our business only. Your details may be shared with third parties for marketing and administrative purposes for AGP Grass only. If such a process occurs, appropriate security measures will be undertaken.

Use of Site Content

You may not otherwise reproduce, modify, distribute, transmit, post, or disclose the Site Content without AGP Play ltd’s prior written consent.

Disclaimer

Although Artificial Grass Products Ltd. attempts to ensure that the information presented on this website and affiliate pages owned by AGP Play Ltd. is accurate, the information is only intended as a general guide and does not form part of any contract nor is any guarantee given. Although Artificial Grass Products Ltd. have taken care that all information is accurate at the time of publishing, we cannot guarantee that all information is correct as the information provided is subject to change without notice. AGP Play Ltd. are not liable for any damages or losses resulting from any information provided on this website or other affiliate pages owned by AGP Play Ltd. cannot guarantee that resources are always available, and free from any defects, including viruses. This should be taken into account when resources are accessed. All access and use is at the user’s own risk. Artificial Grass Products Ltd. may provide hyperlinks to other websites on this website or on other affiliate pages owned by Artificial Grass Products Ltd. This does not mean that AGP Play Ltd endorses the content on these websites or ensures its accuracy in any way, even when a commercial charge applies. Individual users are responsible for any charges their use may incur.

Third-Party Websites

We may provide links to third-party websites. AGP Play Ltd.has no responsibility for these third-party websites, which are governed by the Terms of Use and privacy policies, if any, of the applicable third-party content providers.

Governing Law

These Terms and conditions are governed by and shall be constructed in accordance with the Laws of England and under the jurisdiction of the English Courts.

NURSERY WORLD COMPETITION

– The entrant(s) must be aged 18 or over. – Use of a false name or address will result in disqualification. – Entries that are incomplete, illegible, indecipherable, or inaudible (if made by phone) will not be valid and deemed void. – All entries must be made directly by the person entering the competition. – No responsibility can be accepted for entries lost, damaged or delayed in the post, or due to computer error in transit. – The £1000 will be given as a discount on the total installation price. Price is not transferable to another individual and no cash or other alternatives will be offered. – Minimum surface area must be 50m2.

Request a free survey